💰 Frequently asked questions Hard Rock Hotel & Casino Punta Cana

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Dominican Republic - Hard Rock Hotel Punta Cana Tips. This resort is huge! It's great though because they have all you could want. If you want activities go to.


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Answer 1 of We are heading to the Hard Rock next week. Just wondering if anyone has some "must do/see" tips for us. Normally we travel to the Bahia.


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Read real family reviews before you book and browse candid photos and detailed information for the Hard Rock Hotel & Casino Punta Cana. Find useful tips.


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Hard Rock Hotel & Casino Punta Cana. You've booked the trip of a lifetime. It involves an all-inclusive hotel with stunning amenities, including.


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Answer 1 of We are heading to the Hard Rock next week. Just wondering if anyone has some "must do/see" tips for us. Normally we travel to the Bahia.


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Read real family reviews before you book and browse candid photos and detailed information for the Hard Rock Hotel & Casino Punta Cana. Find useful tips.


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Answer 1 of 8: I know that tipping is included at the all inclusive. When in cancun, we gave additional tips to our servers. Is that the same at this resort?


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Answer 1 of 8: I know that tipping is included at the all inclusive. When in cancun, we gave additional tips to our servers. Is that the same at this resort?


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about Hard Rock Hotel & Casino Punta Cana, reservations, general information, best rate guarantee, check-in, groups, wedding and events.


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hard rock punta cana tips

Marcos, our concierge, was quite helpful in taking care of some of our arrangements. Our third stay at the Hard Rock Hotel. The tortilla soup, the shrimp and enchiladas were our favorites. It was mostly people who cut lines or It was mostly people who cut lines or asked for different rooms. Yohairie, Fennis, Yarisa and Felix at Isla made our dinners fun and that much better. Overall great place if you like spring break kinda vacation where service is excellent and plenty of food options. Told that we would hear back in hrs is not exactly ideal as we would be back in England!!!! One day the flag was Yellow and we entered the water. Disgusting for a supposedly 5 start hard rock resort! The Hard Rock at Punta Cana does not disappoint. The beach is awesome and beautiful and you can walk for miles. They keep everyone having a great time. We called reception for it to take around 45 minutes for a manager to come, we then had to complete a stolen report and have our baggage checked, after just packing and due to leave to board a plane a home! We greatly appreciate it! Great time! Our staff is really happy to know that your experiences were as expected. Room- Caribbean Diamond Sand in 8 A 3rd floor had great ocean view and just above the lazy river and kids pool area. That is the place where water is somewhat calmer than other spots. Feet away from beach and kids pool and Ipenama. All rooms overlook the resort side. Babyface and Joel will keep you laughing! You would however hear people talking outside. We purchased the tourist card online ahead of time so skipped the line to purchase the card which was super long. Tell them your name and you get your ride. We would definitely try other Hard Rock resorts too. If we had stood one feet ahead we would have been fine. There were many like us and by the time both lines merged and we got into the immigration line the tourist card line was empty. I saw it come, pass my husband and my 9 yr old and crashed right on us. Poolside activities are fun! Beach- If you are looking for calm waters this is not the place for for you. Look into the excursions as they are great. I am only glad we had nothing else of value left out. So if you are near casino this can be an issue. Unfortunately, we found the staffing on this occasion to not be nearly as attentive as in previous visits. Felix was so accommodating and brought us anything we wanted. If you want to move away there are plenty of other pools to choose and hangout. My husband and other kid were fine a couple of feet ahead of us and enjoyed the waves without any trouble. It was pretty fun to play with the waves actually. We would love to host you again so visit us soon! We would love for you to come back again real soon! Buildings are long. Most people did not followed lines. Juanita, with the Legendary staff, was tremendously personable and a delight to spend some time with my wife and me. We stood in line for over 30 mins. But I would buy the tourist card online it costs the same if you stood in line. Bad place to be. Drinks are stiff, beach is clean and spacious. We both went under by the big wave That crashed right on us and I lost her grip and she was no where to be found with the heavy foam but a few Seconds later picked her from under water with the undertow. Santos and George made us feel very special taking our pictures with out even asking and kept our glasses filled with Perrier. Shuttle is by kids pool slide or the other end of 8A and 1 min walk from my room. They were honoring our building request and even upgraded us for free to Diamond level which meant we got a fantastic ocean view and view of lazy river and kids pool area. My 8 yr old and I stayed a few feet behind and were thrashed by the waves pretty bad. So not sure how much time we saved. This was one sudden rogue wave that caught us off guard. We urge you to get in touch with us in the Customer Care department by writing to the following e-mail: customercare hrhcpuntacana. This seemed more fun than calm waters. They even had a red rose for me to give to my wife - very nice touch.{/INSERTKEYS}{/PARAGRAPH} Checkin- It was rough. Rock On! Our stage is ready to receive you once again at this Paradise. The ocean has plenty-of waves but fun to play in. The building is made of bricks and concrete so I dont understand how it can be paper thin. There were several counters. We decided to do the romantic dinner at the bongos pool one of the nights and we were so glad we did. Being 2nd room from stairs this never bothered us. Its quite different from what you are uses to, no seat belts etc. Chef Freddy went way beyond our expectations and presented us with an amazing specially prepared dinner. Spacious bathrooms especially useful when you have more than one little kid to clean up. I held my child strongly but the waves were no Match. It was more rolling waves kinda action than slamming waves. Shuttle- Shuttle comes in so frequently we never waited. There was no official stop but he would drop and pick people from there. We loved the title of your review, Wolf! Hotel os about 20 mins from airport. Unfortunately, we experienced some issues at check-in but the front desk manager, Onassis, went to bat for us and resolved our problem fully and it was well appreciated. The spa experience is always something we look forward to at all Hard Rock resorts. Everyones on vacation lol. We frequented Isla and Los Gallos many times as we loved the food there. Further along closer to Royalton the water seemed calmer although there were waves just not as huge as in HR. Get out of the immigration and get your baggage and outside the airport you will see Hard Rock reps in purple and black. This was our third time back at this resort and we keep coming back because it is our little piece of paradise. Thank you very much for your review, Mom-of! This is exactly what makes people keep coming back. We stood right behind the 1st set of wave breakers to the right of hard rock sign. We got down by the kids pool. Loved the experience! We were truly pained to read that you had some inconveniences during your stay with us. Recommend especially for families. It was not the employees fault. There are cameras in every hallway so we demanded that CCTV would be checked so we can see what time period someone was in our room which should only take a short period of time especially as we gave the hours we was out of the room! Dear Georgie P, first allow us to thank you for the time you took to provide us with your feedback. So much to do for couples and families. {PARAGRAPH}{INSERTKEYS}I am going to skip the most obvious reviews about rooms, restaurants since there are many posts with all of this excellent information. Overall, we enjoyed our stay and met some other very pleasant guests and staff. They would squeeze in between and get ahead. Many days we walked and if you picked the right route it took me and my 9 year old mins. Arcadio at Los Gallos delivered smiles and delicious Mexican fare. To the right the waves are rough but you see a lot of guests from other resorts brave it in and kayak and do hobby kat rides.